Privacy Policy

What we collect

When you submit an inquiry form we receive the details you type: name, company, email, WhatsApp/phone, product interest and your message. To understand which marketing channels create inquiries, the submitted form also includes the landing page, inquiry page, referring website and campaign parameters when available. We do not collect payment details through this website, and there is no account system.

How it is used

Inquiry data is used for one purpose: answering your sourcing request and preparing quotations. We do not sell, rent or trade your contact details. If you become a customer, your specs and order history are kept so reorders stay consistent.

Who processes it

Our service providers include: FormSubmit relays form submissions to our sales inbox; Google Analytics processes website usage statistics; Microsoft Clarity processes consented interaction data for heatmaps and session replay; our hosting provider keeps standard server logs (IP, user agent) for security. Each processes data under its own privacy terms.

Cookies

Google Analytics uses Consent Mode v2 with analytics storage denied by default. Before acceptance it may send limited cookieless measurement signals; analytics cookies are enabled after you select “Accept analytics.” Advertising storage, ad user data and ad personalization remain denied, and Google signals are disabled. Your choice is saved in local browser storage. Use “Cookie choices” in the footer to accept, decline or withdraw consent without affecting product browsing or inquiries.

Microsoft Clarity

With your analytics consent, we use Microsoft Clarity to understand clicks, scrolling and navigation through heatmaps and session replay, so we can improve product browsing and quotation journeys. Clarity receives website interaction and technical data and uses analytics cookies. Its script is not loaded before you accept. Advertising storage remains denied. Inquiry forms and editable fields are masked; we do not send inquiry details as custom events or identify visitors by name or email. Microsoft processes this data under its Privacy Statement.

Use “Cookie choices” in the footer to decline or withdraw consent. Withdrawal stops the current recording. If you accept again in the same page, recording resumes on your next page visit to preserve any unfinished inquiry. We honor Global Privacy Control and Do Not Track signals by keeping Clarity off. Your choice is saved in local browser storage.

Retention and your rights

Inquiry emails are retained as long as commercially relevant. To access, correct or delete your data, email sales@qulacrafts.com from the address you used — we action requests within 30 days.

Contact

Yiwu Sola Craft Co., Ltd., Yiwu, Zhejiang, China · sales@qulacrafts.com · WhatsApp +86 186 3202 6595